Our data protection practices are in accordance with the conditions set out in the Personal Data Protection Rights as well as other legal provisions governing data protection on the internet. In order to protect your data as much as possible against accidental or intentional manipulation, loss, destruction or unauthorised access, we take technical and organisational security measures. We are continually optimising these measures in light of technical advances.

Nowy Przewoźnik Sp. z o.o. operating under the name "Centralwings", with its registered seat in 00-906 Warsaw, ul. 17 Stycznia 39, will be your data administrator. Data submission is voluntary, however, it is essential in order to execute the air-transport agreement. You are entitled to the right to access the content of your personal data and the right to correct it.

An Agent or Travel agency, responsible for selling Centralwings airplane tickets, is obliged to inform passengers that Nowy Przewoźnik Sp. z o.o. operating under the name „Centralwings”, with its registered seat in 00-906 Warsaw, ul. 17 Stycznia 39, will be their data administrator and the submission of data is voluntary, however, essential in order to execute the air-transport agreement; as well as to inform that passengers have the right to access the content of their personal data and the right to correct them.

A person making a group booking for Centralwings airline tickets is obliged to inform passengers, on whose behalf the person is acting, that Nowy Przewoźnik Sp. z o.o. operating under the name „Centralwings”, with its registered seat in 00-906 Warsaw, ul. 17 Stycznia 39, will be their data administrator and the submission of data is voluntary, however, essential in order to execute the air-transport agreement; as well as to inform that passengers have the right to access the content of their personal data and the right to correct them.

In order to process your flight booking we need certain personal data. If you are booking with Centralwings for the first time, you need to provide information such as your name, address, postal address, telephone number and email address and then choose a username and password. When you make a subsequent booking these data are then already stored and do not need to be entered again. In addition to this we ask for your payment details, such as bank details, account number or credit card number, with each booking. Your flight booking is made over SSL-encryption (Secure Socket Layer), which enables secure data transfer between your web browser and our booking system. 

Centralwings neither sells nor rents your personal data to third parties. We only pass on your personal data including information concerning method of payment and flight booking to the payment processing organisation of your credit or bank card, with which you are making your booking. Centralwings reserves the right to pass on your personal data to trusted third parties, who are performing services for you. For example, details from Centralwings booking forms may be offered to our cooperation partners, so that Centralwings customers can quickly and easily book hotels, reserve hire cars or take out holiday insurance. We will advise you before any data is transferred, and you will have to give your consent by clicking "OK". We only collect and/or pass on personal data to government/state bodies and authorities when obliged to by binding legislation.

You have the right, free of charge and upon request, to obtain information relating to the data which we have stored about you. Furthermore you have the right to correct, erase or block incorrect data. Data used for accounting and billing purposes are not affected by deletion or cancellation.

We use "cookies" files (data files with configuration information). They help to provide a more comfortable user experience of the website, by for example, storing log-in data, so that you do not have to register again each time a booking is made. Nevertheless, it is possible to use our website without cookies. Most browsers are set up to automatically accept cookies. You can, however, deactivate cookie acceptance or instruct your browser to alert you whenever a cookie is sent.

We use tracking software based on cookies, to obtain information about the frequency of use and the number of users of our website. We are, however, not able to gain any personal information by way of this software, which could be used to deduce users' identities. Centralwings can provide reputable third parties with statistics relating to the way in which customers behave when using the website, but these statistics contain no personal information whatsoever, which could be used to deduce users' identities.

If you register for the Centralwings newsletter, we will provide you on an ongoing basis by email with news from the company and information about current offers. You can cancel newsletter delivery at any time, by clicking on the relevant cancel link in the newsletter. In order to measure the response we use measurement methods which conform to current standards in the sector, whereby the "click and open" links transmit information using hotspots. All data received is only available to us in anonymous and aggregated form.

Our website contains links to other websites. This data protection declaration does not cover other website providers. We have no influence over whether the operators of websites which are linked to by us conform to data protection regulations.

By using the Centralwings website you agree to Centralwings collecting information and using it in the ways described above. The rapid development of the internet means that our privacy policy needs to be adapted from time to time. We will inform you here of any changes.

Centralwings uses SSL technology (Secure Sockets Layer for transmission of encrypted data between two authorised applications) in order to provide safe data exchange between a credit card and our terminal when booking a flight via our website: centralwings.com. Nowadays, SSL is the most common method of ensuring data security for credit card data and other sensitive information transferred across the Internet. For browsers which support the SSL protocol, the secure option has to be activated before confirming any flight reservation. Thus, credit card information and the payer’s personal data are protected by SSL public key encryption.

Our website (centralwings.com) may include links to other Internet resources. Centralwings cannot be held responsible for their operation and content.

Centralwings cannot be held responsible for actuality, accuracy, completeness and quality of information provided by any third party (e.g. co-operation partners, travel agencies or airport administrators). Therefore, no claim against Centralwings will be acknowledged that is related to damage to property or morality caused by using or not using such third-party information unless an intended action or gross negligence can be proved. All offers are non-binding. Centralwings reserves the right to alter, complete or remove a part or the whole website and the offer included, as well as to temporally or completely suspend the content of the website.

Centralwings reserves all rights to trade marks and copyright to all materials and content published in this website. Any copying and distribution of contents published in the Centralwings website without the express consent of Centralwings is prohibited. Any breach of the related copyright will be prosecuted and entail damage claims.

If you have any questions, requests or comments regarding data protection issues, please send an email to: customer.care@centralwings.com